Emergency Response

Camp Fire Update 12/4/18

For all Northern Recycling and Waste Services customers returning to your home or property in the after math of the Camp Fire. NRWS has resumed all services at this time with limited access, please make sure to contact us when returning home to update your service needs and contact information. Please email us at  customerservice@northernrecycling.biz or call 530-876-3340. Services remain suspended for destroyed homes and evcauated areas.

All three carts can be used for trash through December. Recycling and Yardwaste will resume in January. It is very important to note that no fire related debris can go into the trash carts.
Our hearts go out to our community during this terrible disaster, take care and please be safe.




Click Here for NRWS re-entry information and the new clander for 2019 (please note that the HHW and the Reuse Center are closed for now, do to the uncertianity of when we will be able to reopen we are just putting out a clander for the first 3 months of 2019.

The Town of Paradise, Butte County, and Northern Recycling and Waste Services continue to do everything possible to bring back all services to our community in wake of the Camp Fire. Northern Recycling and Waste Services trash pickup has resumed for all sites that survived the fire, normal pickup days apply. Residents who receive trash services from NRWS may use all 3 carts for trash through the month of December to aid with the clean-up of food waste. It is important to note that NO fire related debris should be included in your trash carts.  

When returning to your home please make sure to follow all county health and safety procedures. Throw out all food and follow the proper cleaning procedures to sanitize your refrigerator, which can be found at www.buttecountyrecovers.org/re-entry. Once your refrigerator is emptied of all food contents, if you would prefer to recycle rather than clean it, you can take it to your local scrap metal yard, the Neal Road Recycling and Waste Facility, or contact customerservice@northernrecycling.biz and request a bulky item pickup.  Again, please remember that fire related debris should not be disposed of in your trash carts.

Link to list of homes burned:

Link to map the fire:

Airbnb has opened up their local homes for free to people affected by the camp fire. Guests who wish to take part in the program will need to create a free account with Airbnb. Once the account is created and the user is logged in, they can find open homes in here www.airbnb.com/welcome/evacuees/buttecounty

Butte County Sheriff: request that you check for the status of loved ones and list yourself on the safe and well website www.safeandwell.org, and/or to contact their office if you still cannot locate someone at 530-538-7322 to request a welfare check or file a missing persons report.

Best advice is to start contacting you home owner's insurance broker asap.
One of NRWS's brokers is willing to assist employees and provide them advice in dealing with these claims.
Elizabeth Bishop
Heffernan Insurance Brokers
+1 (707) 789-3064

Butte County Office of Emergency Management:
Phone:    530.552.3333
Fax:        530.538.7120

Governor’s Office for Emergency Services – great for individuals & families and for businesses & organizations - http://www.caloes.ca.gov/home.

Recovery After a Disaster http://www.caloes.ca.gov/For-Individuals-Families/Individual-Assistance. Talks about insurance, local, state and federal programs. Also has an individual assistance hotline 916-845-8149. Program Manager is Karma Hackney 916-845-8141. Also has regions – for Butte County contact is John Melendez 916-845-8147 john.melendez@caloes.ca.gov.

What to know following a house fire. https://www.wikihow.com/Know-What-to-Do-Following-a-House-Fire
Also this one. https://www.pdrinlandempire.com/2012/06/the-best-steps-to-take-after-your-your-house-burns-down/
Here’s one re: financially. https://petetheplanner.com/financially-what-happens-when-your-house-burns-down/

CA Wildfires Statewide Recovery Resources. Lots of good stuff. http://wildfirerecovery.org/

CalEPA Fire Response and Recovery. Good one. https://calepa.ca.gov/disaster/fire/

US OSHA re: Wildfires https://www.osha.gov/dts/wildfires/response.html

FEMA Disaster Assistance https://www.disasterassistance.gov/